Watch Disrupting without Disruption: Payments as a Gateway to Modernization for Insurance Carriers & Insureds
Hosted by PC360 and Featuring Texas Medical Liability Trust
Deliver Personalization, Innovation at Scale
Attempting to keep up with shifting experiential standards is a costly, time-consuming, and nearly impossible task for insurers. As the face of your CX, optimizing the billing and payment touchpoint is the easiest and most effective way to enhance your policyholder's overall experience.
In this can't-miss conversation with Texas Medical Liability Trust we discuss:
Today's payment experience expectations and trends.
The reality of full-system implementations (and ease of payment solution implementations).
How leveraging software as a service (SaaS) tools can enhance CX without disrupting core systems.
Fill out the form to access the on-demand recording.
Meet Our Presenters
Becky Woytek Assistant Vice President, IT Texas Medical Liability Trust
Becky's career spans 30 plus years of experience in the Property & Casualty, Professional, and Life Insurance industry. She and her team at TMLT are responsible for the implementation and maintenance of all company software applications and web development.
Natalie Handley Customer Service & Billing Manager Texas Medical Liability Trust
Natalie has over 18 years of experience working in Customer Service and Accounts Receivable, 17 of which have been with TMLT. Over the course of her career with TMLT, she has been involved in multiple system implementations with the goal of improving customer experience while balancing operational efficiencies for her team.
