Claims Automation: Balancing CX and Efficiency to Shape the Future of Insurance
WITH GUIDEWIRE & INVOICECLOUD
The claims process is the moment of truth for insurance customers, where they realize the value of their policy. The CX impact of cumbersome claims has grown, increasing the importance of reducing the time between first notice of loss and claims payout.
Join InvoiceCloud and Guidewire for an insightful discussion on how automation is reshaping claims. Discover what full lifecycle automation really means and how it helps insurers balance customer satisfaction with operational efficiency.
In this 30-minute fireside chat, we explored:
The true definition of claims automation
The top digital priorities for insurers in 2025
How to meet the needs of the modern claimant
Featuring Michael Anderson from Guidewire Software Michael Anderson has over three decades in the Property & Casualty and Life & Annuity insurance industry and currently leads executive-level claim strategy engagements with Guidewire’s global client base.
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