Your water customers expect a frictionless, intuitive payment experience. InvoiceCloud reduces friction in the payment process by:
• Enabling customers to pay any way they choose—online, by text, or by phone
• Removing registration pages or login screens in online payment routes
• Making the transition from bill to payment seamless through clear communication, one-click pay options, and clearly labeled payment information
With InvoiceCloud, Mount Pleasant Waterworks dramatically increased customer satisfaction, saving staff 15 hours per week.*
Most water customers miss a payment because they forgot, but our intelligent communications reduce late payments by enabling your customers to:
• Schedule payments or enroll in AutoPay
• Make one-click payments through email, text, or calendar reminders
• Skip registration and make single payments quick and easy with Guest Checkout
InvoiceCloud helped Truckee Meadows Water Authority decrease late payments by increasing AutoPay adoption by 22% in one year.**
With more and more water customers preferring digital payment options, e-adoption and paperless billing enrollment are crucial for your bottom line. InvoiceCloud reduces print and mail costs by enabling your water customers to:
• Enroll in paperless billing in the payment route
• Pay as they choose—online, by text, or by phone
• Leverage AutoPay for payments
Penn Township Sewage Authority lowered print and mail costs by decreasing mailed-in checks by 34%.***