InvoiceCloud and Oracle

Oracle Energy and Water Partners with InvoiceCloud to help Transform the Utility Customer Payment Experience

It’s great to see Oracle collaborators such as InvoiceCloud achieve such results for our joint customers. With Oracle Energy and Water solutions and InvoiceCloud, customers are receiving new digital engagement efficiencies and increased customer satisfaction through the billing and payment moments."

— Matt Gleeson | Vice President, Oracle Energy & Water

Oracle Energy and Water has partnered with InvoiceCloud to transform the billing and payment experience for Oracle utilities nationwide. Together Oracle and InvoiceCloud now provide an Oracle supported, pre-built, real-time integration with your Oracle CIS (Customer Information System), including CC&B, C2M, and CCS. Our partnership provides utilities with a proven solution designed to transform the payment experience outcome.

InvoiceCloud has helped over 2,000 utilities fully engage in the billing and payment journey to drive unparalleled digital engagement results. In fact, InvoiceCloud was selected as the payment partner for Oracle's Innovation Lab and the Future of Service Technology Showcase because of our future-proof design and frictionless customer experience.

The combined power of Oracle and InvoiceCloud allows utility organizations to:

Provide a frictionless billing and payment experience: Our proven integrations with Oracle CC&B, C2M, and CCS allow us to provide frictionless billing and payment experiences with the benefits of single-sign-on, real-time data exchange, and coordinated client support.
Drive operational excellence: With an industry-leading electronic payment process from start to finish, you can reduce staff workloads and accelerate collections.
Eliminate security concerns: InvoiceCloud is PCI Level 1 Compliant with double data encryption, the highest level of security in the industry.
Save time with automatic upgrades: As a true Software as a Service (SaaS) company, you will always have access to the newest payment technology, automatically — no patches or upgrades needed.

InvoiceCloud helped the City of Escondido drive digital engagement and improved customer satisfaction. Watch their story below: 

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Why InvoiceCloud?

Learn Why Our Solution Outperforms the Competition

[One-Pager] Increasing Operational Efficiencies
Learn how InvoiceCloud can help your organization improve operational efficiencies by driving self-service payment adoption

[Case Study] City of Escondido
Learn how the City of Escondido increased electronic payment adoption by a whopping 242%

[One-Pager] Reducing Payment-Related Calls
Learn how InvoiceCloud helps organizations reduce payment-related calls with innovative customer touchpoints