Welcome
The InvoiceCloud Adoption Growth Services team has compiled 12 tips for 2025 to boost your online customer payments to not only streamline your processing but also save you time and money. Each month presents a unique and easy to accomplish tip. Follow them in order - or choose those most impactful for your community to implement according to your own schedule.
CURRENT MONTH'S TIP: January
National Clean Your Desk Day: For a tidy desk, we recommend suspending the use of return payment envelopes with your mailed invoice. Click the button below to download a bill insert to communicate this transition to your customers.
Download Bill Insert
Scroll down to access tips for the entire year.
National Clean Your Desk Day: For a tidy desk, we recommend suspending the use of return payment envelopes with your mailed invoice. Click the button below to download a bill insert to communicate this transition to your customers.
National Pay Your Bills Week: Highlight all the various payment methods you accept to make it easy and flexible for your customers to pay electronically. Download the “Explore All Payment Options” video and add to your website or social pages to promote all possible payment options to your payers.
National Simplify Your Life Day: Follow our website review checklist to make sure your website is optimized for simple, convenient online payments.
Earth Day: Make everyday earth day - enable the “go paperless” option as your default setting. Check out our resources for communicating changes around paperless billing. A great resource to show your payers this Earth Day is our Earth Day Video:
Learning at Work Week: Embrace the quest for knowledge – take a Marketing Resource Center (MRC) refresher. The 30-minute session highlights MRC navigation tips and new assets that have been added and how you can utilize them.
World Environment Day: Online payments help reduce your payers’ carbon footprints. Demonstrate just how easy it is to make a digital payment with handy how-to guides. Download free how-to PDF guides below to share with your billers. For additional guides and additional language, navigate to Locate>How-To Materials in the Marketing Resource Center.
Download How to Register from the Payment PortalNational Postage Stamp Day: Keep your customers informed of the dangers of having their checks stolen from mailboxes and encourage them to pay online (rather than buying stamps) where their payment will be significantly more secure!
National Senior Citizen Day: Larger print leads to happier eyes - especially for your older residents. Make your message more accessible and easier to read for all with our new large print materials, available in the MRC.
National IT Professional’s Day: If you manually take credit card payments over the phone, you risk not being PCI compliant. Help your IT team by directing payers to use Automated Pay by Phone / IVR - and be sure to include your IVR # on all marketing materials.
Outbound campaigns allow you to easily communicate with your customers by phone, email, or text. Click the button below to learn more about how Outbound Campaigns can benefit your organization!
Financial Planning Month: With AutoPay, it’s easy for your payers to manage their bills – they can set it and forget it.
World Paper Free Day: Champion eco-friendliness. Less paper is the way of the future. Switching your AutoPay customers to paperless won’t only save your company a significant amount of money, but time as well.
National Tick Tock Day: With the year coming to a close, it’s time to wrap up projects and start to focus on 2026 goals. We can help! Download our “Increase Adoption with InvoiceCloud” guide to see programs available to boost your adoption in the new year. Reach out to us at [email protected] to get started.
To access assets in the Marketing Resource Center, please log into the portal (invoicecloud.com/mrc) and search calendar.
Have questions? Need help? Please reach out to [email protected].